Privacy policy

Privacy Policy

Effective Date: [13.3.2025]

  1. Introduction
    Normaco International OÜ ("we," "us," or "our") operates the website https://normaco-tools.com/ ("Website"). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our Website or interact with us.
  2. Information We Collect
    We collect the following types of personal information:
  • Names
  • Email addresses
  • Phone numbers
  1. How We Collect Data
    We collect personal information through:
  • Contact forms on our Website
  • Email inquiries
  • Business interactions
  1. Legal Basis for Processing Data
    Under the General Data Protection Regulation (GDPR), we process personal data based on the following legal grounds:
  • Legitimate Interest: To respond to inquiries, maintain business relationships, and communicate with B2B customers.
  • Consent: When you explicitly opt-in to receive marketing communications, such as newsletters.
  1. Purpose of Data Collection
    We use the collected data for the following purposes:
  • Responding to inquiries
  • Sending newsletters and updates (if applicable)
  • Sales follow-ups and customer service
  1. Data Retention
    We retain personal data only as long as necessary for the purposes stated in this policy or as required by law. Once the data is no longer needed, we securely delete or anonymize it.
  2. Sharing of Data
    We do not sell or rent your personal data. However, we may share your information with third-party service providers, including:
  • CRM systems for managing customer relationships
  • Email marketing platforms (if applicable)
  • Analytics tools (e.g., Google Analytics, Meta Pixel)

If data is transferred outside the EU, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or other GDPR-compliant mechanisms.

  1. Cookies and Tracking Technologies
    We use cookies and tracking technologies, including:
  • Google Analytics for website performance analysis
  • Meta Pixel for marketing and audience insights Users can manage cookie preferences through their browser settings.
  1. User Rights Under GDPR
    Under GDPR, you have the following rights regarding your personal data:
  • Right to Access: Request a copy of your data.
  • Right to Rectification: Correct inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your data.
  • Right to Restrict Processing: Limit how we use your data.
  • Right to Data Portability: Request a structured, machine-readable format of your data.
  • Right to Object: Opt-out of processing, particularly for marketing purposes.

To exercise any of these rights, please contact us at [email protected].

  1. Data Security
    We implement security measures, including:
  • Encryption of data
  • Secure servers to store collected information
  1. Children’s Privacy
    Our Website is intended for business users and is not directed at children under the age of 18. We do not knowingly collect data from minors.
  2. Complaints and Supervisory Authority
    If you have concerns about how we process your personal data, you have the right to file a complaint with the relevant Data Protection Authority (DPA) in your country. More information on DPAs can be found on the European Data Protection Board (EDPB) website.
  3. Changes to This Policy
    We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
  4. Contact Information
    For any privacy-related inquiries, please contact us at: Email: [email protected]
    Website: https://normaco-tools.com/